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<?php
namespace Webkul\UVDesk\SupportCenterBundle\Repository;
use Doctrine\ORM\EntityRepository;
use Doctrine\Common\Collections\Criteria;
use Symfony\Component\HttpFoundation\Request;
use Webkul\UVDesk\CoreFrameworkBundle\Entity as CoreEntities;
use Webkul\UVDesk\SupportCenterBundle\Entity as SupportEntities;
class Article extends EntityRepository
{
const LIMIT = 10;
private $defaultSort = 'a.id';
private $searchAllowed = ['tag'];
private $direction = ['asc', 'desc'];
private $sorting = ['a.name', 'a.dateAdded', 'a.viewed'];
private $safeFields = ['page', 'limit', 'sort', 'order', 'direction'];
private $allowedFormFields = ['search', 'query', 'name', 'description', 'viewed', 'status'];
private function validateSorting($sorting)
{
return in_array($sorting, $this->sorting) ? $sorting : $this->defaultSort;
}
private function validateDirection($direction)
{
return in_array($direction, $this->direction) ? $direction : Criteria::DESC;
}
private function presetting(&$data)
{
$data['sort'] = $_GET['sort'] = $this->validateSorting(isset($data['sort']) ? $data['sort'] : false);
$data['direction'] = $_GET['direction'] = $this->validateDirection(isset($data['direction']) ? $data['direction'] : false);
$this->cleanAllData($data);
}
private function cleanAllData(&$data)
{
if (isset($data['isActive'])) {
$data['status'] = $data['isActive'];
unset($data['isActive']);
}
unset($data['categoryId']);
unset($data['solutionId']);
}
public function getTotalArticlesBySupportTag($supportTag)
{
$result = $this->getEntityManager()->createQueryBuilder()
->select('COUNT(articleTags) as totalArticle')
->from(SupportEntities\ArticleTags::class, 'articleTags')
->where('articleTags.tagId = :supportTag')->setParameter('supportTag', $supportTag)
->getQuery()->getResult();
return !empty($result) ? $result[0]['totalArticle'] : 0;
}
public function getAllHistoryByArticle($params)
{
$qbS = $this->getEntityManager()->createQueryBuilder();
$results = $qbS->select('a.id, a.dateAdded, a.content')
->from('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleHistory', 'a')
->leftJoin('Webkul\UVDesk\CoreFrameworkBundle\Entity\User', 'u', 'WITH', 'a.userId = u.id')
->leftJoin('u.userInstance', 'ud')
->addSelect("CONCAT(u.firstName,' ',u.lastName) AS name")
->andWhere('a.articleId = :articleId')
->andWhere('ud.supportRole IN (:roleId)')
->orderBy(
'a.id',
Criteria::DESC
)
->setParameters([
'articleId' => $params['articleId'],
'roleId' => [1, 2, 3],
])
->getQuery()
->getResult();
return $results;
}
public function getAllRelatedByArticle($params, $status = [0, 1])
{
$qbS = $this->getEntityManager()->createQueryBuilder();
$qbS->select('DISTINCT a.id, a.relatedArticleId as articleId, aR.name, aR.stared, aR.status, aR.slug')
->from('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleRelatedArticle', 'a')
->leftJoin('Webkul\UVDesk\SupportCenterBundle\Entity\Article', 'aR', 'WITH', 'a.relatedArticleId = aR.id')
->andWhere('a.articleId = :articleId')
->andWhere('aR.status IN (:status)')
->orderBy(
'a.id',
Criteria::DESC
)
->setParameters([
'articleId' => $params['articleId'],
'status' => $status,
]);
$results = $qbS->getQuery()->getResult();
return $results;
}
public function getAllArticles(\Symfony\Component\HttpFoundation\ParameterBag $obj = null, $container, $allResult = false)
{
$json = array();
$qb = $this->getEntityManager()->createQueryBuilder();
$qb->select('a')->from($this->getEntityName(), 'a');
$data = $obj ? $obj->all() : [];
$data = array_reverse($data);
$articles = [];
if (isset($data['categoryId'])) {
$qbS = $this->getEntityManager()->createQueryBuilder();
$qbS->select('a.articleId')->from('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleCategory', 'a');
$qbS->where('a.categoryId = :categoryId');
$qbS->setParameter('categoryId', $data['categoryId']);
$articles = $qbS->getQuery()->getResult();
$articles = $articles ? $articles : [0];
}
if (isset($data['solutionId'])) {
$qbS = $this->getEntityManager()->createQueryBuilder();
$qbS->select('DISTINCT ac.articleId')->from('Webkul\UVDesk\SupportCenterBundle\Entity\SolutionCategoryMapping', 'scm');
$qbS->leftJoin('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleCategory', 'ac', 'with', 'scm.categoryId = ac.categoryId');
$qbS->where('scm.solutionId = :solutionId');
$qbS->setParameter('solutionId', $data['solutionId']);
$articles = $qbS->getQuery()->getResult();
$articles = $articles ? $articles : [0];
}
if (isset($data['search'])) {
$search = explode(':', $data['search']);
if (
isset($search[0])
&& isset($search[1])
) {
if (in_array($search[0], $this->searchAllowed)) {
if ($search[0] == 'tag') {
$qbS = $this->getEntityManager()->createQueryBuilder();
$qbS->select('at.articleId')->from('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleTags', 'at');
$articlesTag = $qbS->getQuery()->getResult();
if ($articlesTag) {
if ($articles) {
$oldArticles = $articles;
$articles = [0];
foreach ($oldArticles as $article) {
if (in_array($article, $articlesTag)) {
$articles[] = $article;
}
}
} else
$articles = $articlesTag;
} else
$articles = [0];
}
unset($data['search']);
}
}
}
$this->presetting($data);
foreach ($data as $key => $value) {
if (
! in_array($key, $this->safeFields)
&& in_array($key, $this->allowedFormFields)
) {
if ($key != 'dateUpdated' and $key != 'dateAdded' and $key != 'search' and $key != 'query') {
$qb->andWhere('a.' . $key . ' = :' . $key);
$qb->setParameter($key, $value);
} else {
if ($key == 'search' || $key == 'query') {
$qb->orWhere('a.name' . ' LIKE :name');
$qb->setParameter('name', '%' . urldecode(trim($value)) . '%');
$qb->orWhere('a.content' . ' LIKE :content'); //can use regexBundle for it so that it can\'t match html
$qb->setParameter('content', '%' . urldecode(trim($value)) . '%');
}
}
}
}
if ($articles) {
$qb->andWhere('a.id IN (:articles)');
$qb->setParameter('articles', $articles);
}
if (! $allResult) {
$paginator = $container->get('knp_paginator');
$results = $paginator->paginate(
$qb,
isset($data['page']) ? $data['page'] : 1,
self::LIMIT,
array('distinct' => true)
);
} else {
$qb->select($allResult);
$results = $qb->getQuery()->getResult();
return $results;
}
$newResult = [];
foreach ($results as $key => $result) {
$newResult[] = array(
'id' => $result->getId(),
'name' => $result->getName(),
'slug' => $result->getSlug(),
'status' => $result->getStatus(),
'viewed' => $result->getViewed(),
'dateAdded' => date_format($result->getDateAdded(), 'd-M h:i A'),
'categories' => ($articles ? $this->getCategoryByArticle($result->getId()) : $this->getCategoryByArticle($result->getId())),
);
}
$paginationData = $results->getPaginationData();
$queryParameters = $results->getParams();
unset($queryParameters['solution']);
if (isset($queryParameters['category']))
unset($queryParameters['category']);
$paginationData['url'] = '#' . $container->get('uvdesk.service')->buildPaginationQuery($queryParameters);
$json['results'] = $newResult;
$json['pagination_data'] = $paginationData;
return $json;
}
public function getCategoryByArticle($id)
{
$queryBuilder = $this->createQueryBuilder('a');
$results = $queryBuilder->select('c.id, c.name')
->leftJoin('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleCategory', 'ac', 'WITH', 'ac.articleId = a.id')
->leftJoin('Webkul\UVDesk\SupportCenterBundle\Entity\SolutionCategory', 'c', 'WITH', 'ac.categoryId = c.id')
->andWhere('ac.articleId = :articleId')
->setParameters([
'articleId' => $id,
])
->getQuery()
->getResult();
return $results;
}
public function getTagsByArticle($id)
{
$queryBuilder = $this->createQueryBuilder('a');
$results = $queryBuilder->select('DISTINCT t.id, t.name')
->leftJoin('Webkul\UVDesk\SupportCenterBundle\Entity\ArticleTags', 'at', 'WITH', 'at.articleId = a.id')
->leftJoin('Webkul\UVDesk\CoreFrameworkBundle\Entity\Tag', 't', 'WITH', 'at.tagId = t.id')
->andWhere('at.articleId = :articleId')
->andWhere('at.tagId = t.id')
->setParameters([
'articleId' => $id,
])
->getQuery()
->getResult();
return $results;
}
public function removeCategoryByArticle($articleId, $categories = [])
{
$where = is_array($categories) ? 'ac.categoryId IN (:id)' : 'ac.categoryId = :id';
$queryBuilder = $this->createQueryBuilder('ac');
$queryBuilder->delete(SupportEntities\ArticleCategory::class, 'ac')
->andWhere('ac.articleId = :articleId')
->andWhere($where)
->setParameters([
'articleId' => $articleId,
'id' => $categories,
])
->getQuery()
->execute()
;
}
public function removeTagByArticle($articleId, $tags = [])
{
$where = is_array($tags) ? 'ac.tagId IN (:id)' : 'ac.tagId = :id';
$queryBuilder = $this->createQueryBuilder('ac');
$queryBuilder->delete(SupportEntities\ArticleTags::class, 'ac')
->andWhere('ac.articleId = :articleId')
->andWhere($where)
->setParameters(['articleId' => $articleId, 'id' => $tags])
->getQuery()
->execute();
}
public function removeRelatedByArticle($articleId, $ids = [])
{
$where = is_array($ids) ? 'ac.id IN (:id)' : 'ac.id = :id';
$queryBuilder = $this->createQueryBuilder('ac');
$queryBuilder->delete(SupportEntities\ArticleRelatedArticle::class, 'ac')
->andWhere('ac.articleId = :articleId')
->andWhere($where)
->setParameters(['articleId' => $articleId, 'id' => $ids])
->getQuery()
->execute();
}
public function removeEntryByArticle($id)
{
$where = is_array($id) ? 'ac.articleId IN (:id)' : 'ac.articleId = :id';
$queryBuilder = $this->createQueryBuilder('ac');
$queryBuilder->delete(SupportEntities\ArticleCategory::class, 'ac')
->andWhere($where)
->setParameters([
'id' => $id,
])
->getQuery()
->execute();
}
public function bulkArticleStatusUpdate($ids, $status)
{
$query = 'UPDATE Webkul\UVDesk\SupportCenterBundle\Entity\Article a SET a.status = ' . (int)$status . ' WHERE a.id IN (' . implode(',', $ids) . ')';
$this->getEntityManager()->createQuery($query)->execute();
}
private function getStringToOrder($string)
{
switch ($string) {
case 'ascending':
return 'ASC';
break;
case 'decending':
case 'popularity':
return 'DESC';
break;
default:
return 'DESC';
break;
}
}
public function getArticlesByCategory(Request $request, $companyId)
{
$queryBuilder = $this->createQueryBuilder('a');
$prams = array(
'solutionId' => (int)$request->attributes->get('solution'),
'categoryId' => (int)$request->attributes->get('category'),
);
$results = $queryBuilder->select('a')
->leftJoin('Webkul\SupportCenterBundle\Entity\ArticleCategory', 'ac', 'WITH', 'ac.articleId = a.id')
->andWhere('a.solutionId = :solutionId')
->andWhere('ac.categoryId = :categoryId')
->orderBy(
$request->query->get('sort') ? 'a.' . $request->query->get('sort') : 'a.id',
$request->query->get('direction') ? $request->query->get('direction') : Criteria::DESC
)
->setParameters($prams)
->getQuery()
->getResult();
return $results;
}
public function getSolutionArticles(Request $request, $companyId)
{
$queryBuilder = $this->createQueryBuilder('a');
$prams = array(
'solutionId' => (int)$request->attributes->get('solution'),
);
$results = $queryBuilder->select('a')
->andWhere('a.solutionId = :solutionId')
->orderBy(
$request->query->get('sort') ? 'a.' . $request->query->get('sort') : 'a.id',
$request->query->get('direction') ? $request->query->get('direction') : Criteria::DESC
)
->setParameters($prams)
->getQuery()
->getResult();
return $results;
}
public function getArticlesByCategoryFront($category)
{
$queryBuilder = $this->createQueryBuilder('a');
$prams = array(
'solutionId' => $category->getSolution(),
'categoryId' => $category->getId(),
);
$results = $queryBuilder->select('a')
->leftJoin('Webkul\SupportCenterBundle\Entity\ArticleCategory', 'ac', 'WITH', 'ac.articleId = a.id')
->andWhere('a.solutionId = :solutionId')
->andWhere('ac.categoryId = :categoryId')
->andWhere('a.status = 1')
->orderBy(
$category->getSorting() == 'popularity' ? 'a.viewed' : 'a.name',
$this->getStringToOrder($category->getSorting())
)
->setParameters($prams)
->getQuery()
->getResult();
return $results;
}
public function getArticleCategory(Request $request)
{
$queryBuilder = $this->createQueryBuilder('a');
$prams = array(
'articleId' => (int)$request->attributes->get('article'),
);
$results = $queryBuilder->select('ac')
->leftJoin('Webkul\SupportCenterBundle\Entity\ArticleCategory', 'ac', 'WITH', 'ac.articleId = a.id')
->andWhere('ac.articleId = :articleId')
->orderBy(
$request->query->get('sort') ? 'a.' . $request->query->get('sort') : 'a.id',
$request->query->get('direction') ? $request->query->get('direction') : Criteria::DESC
)
->setParameters($prams)
->getQuery()
->getResult();
return $results;
}
public function getArticleBySearch(Request $request)
{
$sort = $request->query->get('sort');
$direction = $request->query->get('direction');
$searchQuery = $request->query->get('s');
$params = [
'name' => '%' . trim($searchQuery) . '%',
'status' => 1,
];
$results = $this->createQueryBuilder('a')
->select('a.id, a.name, a.slug, a.content, a.metaDescription, a.keywords, a.metaTitle, a.status, a.viewed, a.stared, a.dateAdded, a.dateUpdated')
->andWhere('a.name LIKE :name OR a.content LIKE :name')
->andWhere('a.status = :status')
->orderBy((!empty($sort)) ? 'a.' . $sort : 'a.id', (!empty($direction)) ? $direction : Criteria::DESC)
->setParameters($params)
->getQuery()
->getResult();
return $results;
}
public function getArticleByTags(array $tagList = [], $sort = null, $direction = null)
{
if (empty($tagList))
return [];
$queryBuilder = $this->getEntityManager()->createQueryBuilder()
->select('a')
->from(SupportEntities\Article::class, 'a')
->leftJoin(SupportEntities\ArticleTags::class, 'at', 'WITH', 'at.articleId = a.id')
->leftJoin(CoreEntities\Tag::class, 't', 'WITH', 't.id = at.tagId')
->andWhere('a.status = :status')->setParameter('status', 1)
->orderBy(
(! empty($sort)) ? 'a.' . $sort : 'a.id',
(! empty($direction)) ? $direction : Criteria::DESC
);
// Build the sub-query
$subQuery = '';
foreach ($tagList as $index => $tag) {
$queryBuilder->setParameter('tag' . $index, '%' . $tag . '%');
$subQuery .= ($index == 0) ? 't.name LIKE :tag' . $index : ' OR t.name LIKE :tag' . $index;
}
$queryBuilder->andWhere($subQuery);
$articleCollection = $queryBuilder->getQuery()->getResult();
return (!empty($articleCollection)) ? $articleCollection : [];
}
public function getArticleAuthorDetails($articleId = null, $companyId = null)
{
if (empty($articleId))
throw new \Exception('Article::getArticleAuthorDetails() expects parameter 1 to be defined.');
$queryBuilder = $this->getEntityManager()->createQueryBuilder()
->select('ud')
->from(CoreEntities\UserInstance::class, 'ud')
->leftJoin(SupportEntities\ArticleHistory::class, 'ah', 'WITH', 'ah.userId = ud.user')
->where('ah.articleId = :articleId')->setParameter('articleId', $articleId)
->andWhere('ud.supportRole != :userRole')->setParameter('userRole', 4)
->orderBy('ah.dateAdded', 'ASC')
->setMaxResults(1);
$articleAuthorCollection = $queryBuilder->getQuery()->getResult();
if (
! empty($articleAuthorCollection)
&& count($articleAuthorCollection) > 1
) {
// Parse through the collection and priorotize entity which have the designation field. This case
// will occur when the user is mapped with more than one userData entity with differing userRoles.
// If none is found, return the very first element in collection. It doesn't matter then.
$defaultArticleAuthor = $articleAuthorCollection[0];
foreach ($articleAuthorCollection as $articleAuthor) {
if (! empty($articleAuthor->getJobTitle())) {
$defaultArticleAuthor = $articleAuthor;
break;
}
}
return (! empty($defaultArticleAuthor)) ? $defaultArticleAuthor : $articleAuthorCollection[0];
} else {
return (! empty($articleAuthorCollection)) ? $articleAuthorCollection[0] : null;
}
}
/**
* search company articles by keyword and returns articles array
*
* @param string $keyword
*
* @return array Articles
*/
public function SearchCompanyArticles($company, $keyword)
{
$qb = $this->getEntityManager()->createQueryBuilder()
->select('a')
->from('SupportCenterBundle:Article', 'a')
// ->leftJoin('SupportCenterBundle:ArticleTags', 'at', 'WITH', 'at.articleId = a.id')
->where('a.companyId = :companyId')->setParameter('companyId', $company->getId())
->andWhere('a.status = :status')->setParameter('status', 1)
->andWhere('a.name LIKE :keyword OR a.slug LIKE :keyword OR a.content LIKE :keyword')->setParameter('keyword', '%' . $keyword . '%')
->orderBy(
'a.dateUpdated'
);
$articles = $qb->getQuery()->getArrayResult();
return $articles;
}
public function getArticleFeedbacks($article)
{
$response = ['positiveFeedbacks' => 0, 'negativeFeedbacks' => 0, 'collection' => []];
$nativeQuery = strtr('SELECT user_id, is_helpful, description FROM uv_article_feedback WHERE article_id = {ARTICLE_ID}', [
'{ARTICLE_ID}' => $article->getId(),
]);
$preparedDBStatement = $this->getEntityManager()->getConnection()->prepare($nativeQuery);
$feedbackCollection = $preparedDBStatement->executeStatement();
if (! empty($feedbackCollection)) {
$response['collection'] = array_map(function ($feedback) {
return ['user' => $feedback['user_id'], 'direction' => ((int) $feedback['is_helpful'] === 1) ? 'positive' : 'negative', 'feedbackMessage' => $feedback['description']];
}, $feedbackCollection);
$ratings = array_count_values(array_column($response['collection'], 'direction'));
$response['positiveFeedbacks'] = !empty($ratings['positive']) ? $ratings['positive'] : 0;
$response['negativeFeedbacks'] = !empty($ratings['negative']) ? $ratings['negative'] : 0;
}
return $response;
}
public function getPopularTranslatedArticles($locale)
{
$qb = $this->getEntityManager()->createQueryBuilder()
->select('a.id', 'a.name', 'a.slug', 'a.content', 'a.stared')
->from($this->getEntityName(), 'a')
->andWhere('a.status = :status')
->setParameter('status', 1)
->addOrderBy('a.viewed', Criteria::DESC)
->setMaxResults(10);
return $qb->getQuery()->getArrayResult();
}
}

vendor/uvdesk/support-center-bundle/Repository/Article.php line 112